FACE-002:DIR3 codes missing or invalid
FACe B2G invoices require three administrative unit codes (DIR3): Órgano Gestor, Unidad Tramitadora, and Oficina Contable. These codes route the invoice within government.
Engine Classification
Business data required · Explicit input workflow · No assumptions made
Required input: Órgano Gestor (DIR3), Unidad Tramitadora (DIR3), Oficina Contable (DIR3)
What is FACE-002?
FACE-002 is a fatal validation rule defined in the Facturae specification (ESP national rules). It checks whether dir3 codes missing or invalid.
When this rule fires, the invoice is non-compliant and will be rejected by Peppol access points and national validation services. The sending system receives a rejection response and the invoice does not reach the buyer.
Why This Error Matters
FACE-002 is a hard failure. Invoices that trigger this rule are rejected at the access point and never reach the recipient. In Peppol networks, this means your sending system receives an MLR (Message Level Response) with a rejection status. The invoice must be corrected and re-sent, adding delay to your payment cycle.
Validator Behavior
- ·Causes invoice rejection
- ·Error returned: FACE-002
- ·Specification: Facturae
How to Fix It
Technical Reference
Code Example
<AdministrativeCentres><AdministrativeCentre><CentreCode>E00003901</CentreCode><RoleTypeCode>01</RoleTypeCode></AdministrativeCentre></AdministrativeCentres>Common Causes
- ·DIR3 codes not requested from government
- ·Outdated codes
- ·Codes from wrong government unit
Seeing this in production? The API handles FACE-002 automatically. See the fix response →
Frequently Asked Questions
FACe B2G invoices require three administrative unit codes (DIR3): Órgano Gestor, Unidad Tramitadora, and Oficina Contable. These codes route the invoice within government.
Obtain and verify all three DIR3 codes from the contracting government entity. You can also use Invoice Navigator's automatic Fixer tool to correct this instantly.
Yes, FACE-002 is a critical error that will cause invoice rejection. It must be fixed before submission to ensure your invoice is accepted by the recipient's system.
Many instances of FACE-002 can be automatically corrected using Invoice Navigator's Fixer tool. Upload your invoice and the tool will identify and fix common issues, including dir3 codes missing or invalid.
Last updated: 19 January 2026
Handle FACE-002 Automatically in Your Pipeline
The compliance engine auto-remediates this error with controlled safety policies and evidence pack generation.